Privacy policy

We collect only what we need to book and complete your cleaning. This policy applies to this website and to Dryer Vent Cleaning Services Near Me, LLC ("we", "us") when you book or ask about a cleaning.

Information we collect

Information you give us:

Your name, email address and phone number.
The service address, and the property address for building requests.
Details about the vent, such as where it leaves the home.
Access notes you choose to give us, such as gate codes, pets and parking.
For building requests, your company or association and the number of units.
Anything you tell us when you call or email.

Information collected automatically: if Google Analytics (GA4) is turned on for this site, it records visit data such as pages viewed, device and browser type, and approximate location from your IP address. It does not receive what you type into our forms.

How we use it

To book, confirm and carry out your cleaning, and to contact you about it.
To confirm a price by phone when your vent exits through the roof.
To send your yearly reminder email, if you asked for it.
To invoice you or your association once the work is done.
To understand how people use the site and improve it.

Who receives it

We share information with the services that help us run the business:

Stripe, which processes card payments if you pay by card.
Our website host, which serves this site and may log technical details of each visit.
Google, which serves this site's fonts, hosts our booking calendar and email, stores the requests you send through our forms, and provides Google Analytics.
People who need it to meet legal requirements, if the law requires us to share it.

We do not sell your information.

How long we keep it

We keep job records for as long as we need them to schedule your cleaning, send your yearly reminder, handle invoices and answer questions about the work. We may keep some records longer if the law requires it.

Your choices

You can leave the access notes blank, or give them to us by phone instead.
You can untick the yearly reminder when you book, or ask us to stop sending it.
You can block cookies in your browser. The site still works.

To ask what we hold about you, to correct it, or to ask us to delete it, contact us and we will review your request.

Changes to this policy

We may update this policy from time to time. The current version is always on this page.

Contact

Dryer Vent Cleaning Services Near Me, LLC, West Palm Beach, FL. Email hello@dryerventcleaningservicesnearme.com or call (561) 800-2360.